Terms and Conditions 條款
1. Studio users must take the epidemic prevention measures suggested by the government;
2. The class sessions purchased are not transferable;
3. Studio users must inform us if they have developed a medical condition that may have consequences for training;
4. All exercises and the use of the studio’s facilities shall be at the studio user's sole risk;
5. Purchased sessions can be put on hold for up to a year with a valid medical certification. Refund arrangement can be negotiated under special medical circumstances;
6. Booked sessions can be cancelled without charge up to 3 hours prior to start time with no charge, the credits you used to book the sessions will be automatically returned to your account;
預約健體班後，可以在該健體班的開始時間前 3 小時或之前免費取消該預約，用於預訂該班的額度將會自動退還到客戶的帳戶；
7. Studio users should arrive at least 5 minutes prior to their scheduled sessions, especially for yoga classes. They will not be permitted to enter the yoga room once they are late. More flexible handling may apply to dance and fitness classes.
8. When a black rainstorm warning, a typhoon signal no.8 or higher is hoisted, all class sessions will be cancelled, and the credits will be automatically returned to users' account;
9. Studio users should not participate in a class while under the influence of alcohol, drugs or any medication that may affect your safety;
10. Studio users should take care of their personal belongings at all times. The studio staff will try their best to make sure the lockers are in good shape, but any property stored in lockers is stored at your own risk. We regret that we cannot accept liability for any loss or damage that may occur to items stored in lockers;
11. Studio users shall pay for any damages to the studio’s property which results from their willful or negligent conduct;
12. Suitable exercise clothing must be worn while attending a class;
13. The personal data collected from studio users will be used by us, Fitness Valley, for the purpose of supplying users with the booking, reminding, verification and other services. No personal data will be transferred to any other parties. Studio users have the right to request access to, and correction of, their personal data held by us.
14. In case of any discrepancy between the English version and the Chinese version, the English version shall prevail.